Quick answer: The system can send WhatsApp notifications for order alerts, for example a confirmation to the customer or an alert to the owner. Messaging is WhatsApp only and is set up for your restaurant by TecniForge Support.
What WhatsApp notifications do #
The Restaurant POS supports WhatsApp messaging so you can keep customers and staff informed automatically, for example an order confirmation to a customer or an alert to the owner when a bill is paid.
Example of a notification #
When a delivery order is paid, the owner can receive a WhatsApp like: “New paid order #1042, Rs 2,300, delivery, token 7.” A customer could receive a short thank-you with their order number. The exact messages are tailored during setup.
Setup #
WhatsApp messaging is connected through TecniForge’s messaging service and configured for your restaurant by TecniForge. To turn it on, change the number, or adjust the messages, contact Support at 03 111 88 4444.
Frequently asked questions #
Does it send SMS too? #
Messaging is WhatsApp only.
Can I choose what the messages say? #
Yes. Tell TecniForge Support the wording and events you want and we configure it for you.