Returns are a normal part of trade. When a customer brings goods back, a sell return reverses that part of the sale — putting stock back on the shelf and adjusting the customer’s account.
Recording a return #
- Find the original invoice in the sales list at vfile.app/sells and choose Sell Return.
- Enter the quantity being returned for each line (full or partial).
- Save. The returned quantity is added back to stock.
Worked example #
Rana bought 10 bags of Corn AG 603 for ₨50,000 last week, but 2 bags were surplus and he brings them back.
- You open his original invoice and choose Sell Return.
- You enter a returned quantity of 2 bags, worth ₨10,000.
- You save. The 2 bags go straight back into stock.
- Rana’s account is credited ₨10,000; if already paid, it becomes a credit you can refund or set against his next purchase.
What this affects #
- Stock — the 2 returned bags are added back to inventory.
- Customer ledger — ₨10,000 is credited on Rana’s ledger.
- Payment account — only changes if you actually refund cash.
- Sales reports — the return reduces net sales and is listed separately.
Frequently asked questions #
Do I have to refund cash for a return?
No. The return creates a credit on the customer’s account; you can refund cash or leave the credit for their next purchase.
Does the stock come back automatically?
Yes — the returned quantity is added back to inventory on saving.
Return or stock adjustment — which one?
Use a return when goods come back from a customer. Use a Stock Adjustment for damage or losses that do not involve a customer.