Quick answer: The restaurant software runs on a monthly subscription. Pay your invoice to keep it active. If an invoice stays unpaid past its due date, the POS locks after a short grace period; paying it unlocks the POS automatically. Your data is never deleted.
How the subscription works #
TecniForge Restaurant Management System runs on a monthly subscription managed by TecniForge. Each period an invoice is issued for your restaurant; paying it keeps the system active.
Renewing #
Pay your invoice by the method agreed with TecniForge and access continues without interruption. You receive reminders as the due date approaches.
If an invoice is not paid #
If an invoice stays unpaid past its due date, the POS locks with a renewal notice after a short grace period. This never deletes your data. As soon as payment is recorded, the system unlocks automatically. A brief internet or server hiccup never locks a paying restaurant.
Example: a missed payment and recovery #
An invoice is due on the 5th. Reminders go out, but it is not paid. After the due date plus the grace period, the POS shows “Subscription expired, please renew” and billing is paused for staff, though data stays safe. On the 9th the restaurant pays; TecniForge marks the invoice paid, and within minutes the POS unlocks and normal service resumes.
Need an invoice or want to renew? #
Contact TecniForge Support on WhatsApp or call 03 111 88 4444 and we will help right away.
Frequently asked questions #
Will I lose my data if the subscription lapses? #
No. Your menu, sales, customers and reports are safe. Only access is paused until you renew.
How quickly does the POS unlock after I pay? #
Automatically, usually within minutes of the payment being recorded.