---
title: WhatsApp Notifications for Restaurant Orders
description: Send WhatsApp notifications for restaurant order alerts to customers or staff. TecniForge Support sets this up, with an example of what it looks like.
url: "https://tecniforge.com/docs/rms/rms-reports/whatsapp-notifications-2/"
updated: "2026-10-13"
category: "TecniForge Restaurant Management System / Reports, QR Menu & Notifications"
---

# WhatsApp Notifications for Restaurant Orders

**Quick answer:** The system can send WhatsApp notifications for order alerts, for example a confirmation to the customer or an alert to the owner. Messaging is WhatsApp only and is set up for your restaurant by TecniForge Support.

## What WhatsApp notifications do

The Restaurant POS supports WhatsApp messaging so you can keep customers and staff informed automatically, for example an order confirmation to a customer or an alert to the owner when a bill is paid.

## Example of a notification

When a delivery order is paid, the owner can receive a WhatsApp like: "New paid order #1042, Rs 2,300, delivery, token 7." A customer could receive a short thank-you with their order number. The exact messages are tailored during setup.

## Setup

WhatsApp messaging is connected through TecniForge's messaging service and configured for your restaurant by TecniForge. To turn it on, change the number, or adjust the messages, contact Support at **03 111 88 4444**.

## Frequently asked questions

### Does it send SMS too?

Messaging is WhatsApp only.

### Can I choose what the messages say?

Yes. Tell TecniForge Support the wording and events you want and we configure it for you.

## Related guides

- [Optional Features and Setup Options](https://tecniforge.com/docs/rms/rms-subscription/features-and-setup-options/)
- [QR Code Menu Ordering for Tables](https://tecniforge.com/docs/rms/rms-reports/qr-self-order-menu-for-tables/)

---

### Discover more from TecniForge

Subscribe to get the latest posts sent to your email.